Effective Date: [28.10.2025]

Grand Chamois (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and booking system.

1. Information We Collect

Full name

Email address

Phone number

Billing address

Payment information (processed securely by third-party providers)

IP address and cookies for analytics and functionality

2. How We Use Your Information

To confirm and manage reservations

To communicate important details about your stay

To personalize your experience

To comply with legal obligations

For internal analytics (non-identifiable data)

3. Data Sharing

We do not sell or rent your personal data.

Your data is only shared with trusted third parties (e.g., payment processors) when necessary.

4. Data Retention

We retain your information for up to 3 years or as long as required for legal and operational purposes.

5. Your Rights

Access, correct, or delete your data

Object to or restrict processing

Withdraw consent at any time

6. Cookies

Our site uses cookies to enhance user experience and gather usage statistics. You can control cookies via your browser settings.

7. Security

We use industry-standard encryption and access controls to safeguard your data.

8. Contact

If you have questions or requests regarding your data, contact us at: info@gch.mk